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Customer
Service
1-800-290-3657
8 a.m. to 5 p.m. Mon.-Fri., Mountain Standard Time
Our Customer Services
Department prides itself in providing personalized, effective services.
Our specially-trained Customer Service Representatives and Care
Managers will provide you with the information
you need to ensure that you receive the necessary care as soon as possible.
1-800-290-3657 8 a.m. to 5 p.m. Mon.-Fri., Mountain Standard Time
Please
call Customer Service for:
•
Answers to general questions about your health plan.
•
Answers to questions about a claim.
•
Confirmation of prior authorization for health care services.
•
Answers to specific questions about your health plan benefits.
•
Changes to your selected PCP.
Click
Here to contact a Customer Service Representative on-line.
New
West Product
Provider Directory
The
New West Health Services Provider Network includes more than 1,000 medical
providers located throughout Montana. Accessing participating providers will always extend the highest level of benefits.
Health Connections Products
Provider Directory
The New West Health Connections Provider Network consists of well-respected providers who will partner with you to provide the best care possible. Accessing participating providers will always extend the highest level of benefits.
Beech Street Corporation
is New West's National Preferred Provider Organization (PPO). Beech Street
gives New West members access to over 380,000 physicians, 3,500 hospitals
and 50,000 specialty providers nationwide for services received outside
of the state of Montana.
New West Members need
only show their Member ID card displaying the Beech Street logo as confirmation
to receive services from these providers. Prior authorization is required to get in-network benefits. Please call 800-290-5453 for authorization.
Click
here, or on the logo above, for a complete listing of Beech Street
providers.
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