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Call 1-888-500-3355

New West now provides a 24-hour nurse hotline as part of our partnership with OptumHealthSM. It’s a way to help cope with health concerns by knowing where to look for trusted information and support.

Nurseline services were developed to give you peace of mind with:

  • Immediate answers to your health questions any time, from anywhere—24 hours a day, seven days a week.
  • Access to caring registered nurses who have an average of 15 years of clinical experience
  • Trusted, physician-approved information to guide your health care decisions

New West Nurseline services can be reached by calling 1-800-803-7316.

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New West has over 4,600 providers in our network.