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For a
life-threatening medical condition (either at home or away from home),
go to the nearest emergency facility or dial 911, and call (or have someone
call) your personal care provider within 48 hours of receiving care. Your
personal care provider (Managed Care Plans) must coordinate all follow
up care.
Our account
representatives are standing by to provide customer service and support,
compare your existing coverage to our products, prepare a quote, or mail
a brochure. Use one of the selections below to obtain prompt, professional
service.
ON-LINE CUSTOMER SERVICE
•
For customer services click here. Use
this option to get help with your existing New West Health Services
Plan. Confirm coverage, check on claim processing, or notify us of
changes to your personal information any time, day or night.
ON-LINE PROSPECTIVE GROUP INQUIRY
•
For prospective group inquiries click
here. Use this option if you are exploring alternatives
to your present health coverage. Requires some basic information about
your existing plan.
ON-LINE GENERAL INFORMATION REQUEST
•
For general information click here. To
get information about New West Health Services and our products please
use this option. You can learn more about our company and how we can
serve you here.
A
Penny for your Thoughts!
Please
tell us how we're doing. Compliment or complaint – New West wants
to know. Your feedback is important. Our goal is simple; provide our
customers with the highest level of service possible. If you have something
that you'd like to share with us, please click
here for suggestions and comments.
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